Best Service Ever!!!!!!  - It's simply impossible to list all the ways in which every member of the staff makes sure your trip is amazing. Exceptionally warm, gracious and attentive, assisting with everything from... read more the tea, hot water bottle in your bed in the evening, to printing 24 boarding passes for the return flight – nothing you ask was too much or impossible. I have arranged for them to pick us from the airport, it was done so well we were drinking coca tea in half an hour after arrival.
The staff was unquestionably the most attentive and helpful we have ever encountered in our years of travel. Gina was the best!!!!!
The owner was helpful in the extreme. We asked for directions to colectivos to go to Pisac, she offered a minivan for all 8 of us, arranged that the driver dropped us off first at the Pisac ruins, waited for us and then dropped us of at the market giving us plenty of time for shopping and lunch and all for just a few soles more than the colectivos would cost us. Before the trip she gave us absolutely perfect advice on buying stuff (llama sweaters, silver etc.) and pricing.
Rooms are clean, nice décor and have portable heaters. We stayed 2 nights then went to Sacred Valley for few nights and returned again on our last night. We left our luggage in our rooms and were told they will move them later. When we got back we all have different rooms but our luggage was already waiting for us there.
The distance from city center is not a big deal, walk to plaza was downhill and back we took $2 cab.
As to the rooster – I loved him!!! I didn’t have any problems waking all 7 people in my group early in the morning. The rooster made me feel like I was on vacation at a farm and he was not annoying at all.
Overall I would come back to this hotel in a heartbeat. Highly recommended.

  Staff were very helpful  - We had some glitch upon check in but everything was sorted out. This is outside the Centro Turistico but only 15 mins walk. There are a lot of cheap restaurants... read more around. We had problems with our flights but the staff helped us all the way!

  Enjoyed Ourselves Very Much!  - Me and my husband stayed for two nights while visiting the area. First I want to say that if you have any questions or concerns at all, simply email them.... read more I had numerous contacts with Monica and was very happy to finally meet her upon arrival.
I booked directly through contacting the hotel and she offered me a room for $47 a night. The wifi worked excellent. I didn't partake in breakfast any while there, but it says 6:30am-9:00 am every morning.
The hotel was about 15 mins from the airport. It cost $6 (tip included.) We got to check in early at 9am. The room was clean and up to date. The bath was smaller, but worked for us. We only really needed it to sleep and shower because we were on the go with tours etc.
Be careful that the shower water runs extremely hot. . scalding!! There is no hot water in the sink, but I didn't think it was a major fuss to just cut the shower water on if I needed hot water.
Another perk is Wifala arranged our tour to Machu Picchu. I attempted to book it with tour companies and it was well over $300pp. Monica got us a day trip with all transportation entrance tickets and a guide for $220pp!! What a great savings. While in Cusco they arranged a taxi for the day for only $35 that took us to all the ruins like Saqsayhuaman, Qenqo.. just read up on the site before arival or hire a guide for cheap when you enter and save tons of $$ to use for other things. I can easily suggest this place to someone and probably if going back will stay here again myself. I included some pictures. As usual email me with any questions. Don't forget to hit the yes button if my review helped you.
Last thing. . Not related to the review. If flying in to Cusco, sit on the left side of the plane to get AMAZING views of the Andes. When traveling to Machu Picchu, also sit on the left side of the train. Go and Enjoy!