Best Service Ever!!!!!!  - It's simply impossible to list all the ways in which every member of the staff makes sure your trip is amazing. Exceptionally warm, gracious and attentive, assisting with everything from... read more the tea, hot water bottle in your bed in the evening, to printing 24 boarding passes for the return flight – nothing you ask was too much or impossible. I have arranged for them to pick us from the airport, it was done so well we were drinking coca tea in half an hour after arrival.
The staff was unquestionably the most attentive and helpful we have ever encountered in our years of travel. Gina was the best!!!!!
The owner was helpful in the extreme. We asked for directions to colectivos to go to Pisac, she offered a minivan for all 8 of us, arranged that the driver dropped us off first at the Pisac ruins, waited for us and then dropped us of at the market giving us plenty of time for shopping and lunch and all for just a few soles more than the colectivos would cost us. Before the trip she gave us absolutely perfect advice on buying stuff (llama sweaters, silver etc.) and pricing.
Rooms are clean, nice décor and have portable heaters. We stayed 2 nights then went to Sacred Valley for few nights and returned again on our last night. We left our luggage in our rooms and were told they will move them later. When we got back we all have different rooms but our luggage was already waiting for us there.
The distance from city center is not a big deal, walk to plaza was downhill and back we took $2 cab.
As to the rooster – I loved him!!! I didn’t have any problems waking all 7 people in my group early in the morning. The rooster made me feel like I was on vacation at a farm and he was not annoying at all.
Overall I would come back to this hotel in a heartbeat. Highly recommended.

  Staff were very helpful  - We had some glitch upon check in but everything was sorted out. This is outside the Centro Turistico but only 15 mins walk. There are a lot of cheap restaurants... read more around. We had problems with our flights but the staff helped us all the way!

  Quaint, comfortable and friendly  - The hotel is located within walking distance of the city centre but far enough to catch a quiet night of sleep. It's very clean, comfortable and beautifully themed and decorated.... read more The staff is very friendly and always ready to assist.